Gelato Catering FAQ
How is gelato catering priced?
Pricing depends on the estimated guest count, number of flavors, number of carts and servers, event location, service time, and any requested customization. After reviewing the event details, we provide a catering proposal with the applicable charges.
What does gelato catering include?
Our full-service catering typically includes the mobile gelato cart, selected gelato and sorbet flavors, cups, napkins, and spoons, delivery, setup, professional service, and clean-up. The exact package is confirmed in the catering proposal.
How long is the standard service time?
Two hours is the standard serving time for most events. Shorter or longer service may be arranged depending on the event schedule, guest count, and venue requirements.
What do you need for setup?
We generally request access before the service begins so we can bring in the equipment and prepare the cart. The amount of access time depends on the venue, freight-elevator procedures, security, loading access, and event size. A standard electrical outlet is required. Water access is helpful but is not normally mandatory.
What flavors can I choose?
We provide a current flavor list so you can select a menu appropriate for your event. Availability changes seasonally, and final selections are confirmed before the event.
Do you offer vegan or dairy-free options?
Yes. Fruit sorbets provide dairy-free and vegan menu options. Availability varies, so selections should be confirmed when planning the event.
Is the gelato gluten-free or sugar-free?
Many flavors are made without gluten-containing ingredients, but some flavors contain cookies, cake, or other ingredients with gluten, and cross-contact is possible. We do not currently offer sugar-free gelato or sorbet.
Why isn't the pistachio gelato bright green?
Our pistachio gelato gets its natural color from the pistachios used in the recipe. It is not made bright green with artificial coloring, so its appearance is naturally more muted.
What is the difference between gelato and ice cream?
Gelato is generally churned with less incorporated air and served with a dense, smooth texture. Recipes vary by flavor, but gelato is typically known for concentrated flavor and a creamy consistency.
Can you provide cart customization?
Customized cart graphics and serving cups may be available for select corporate events. The available cart customization options depend on artwork, quantities, timing, and production availability.
Do you provide catering insurance?
We carry liability insurance and can provide a certificate of insurance when required by a venue. Requests to list a venue or organization as an additional insured should be submitted in advance so the requirements can be reviewed.
Is gratuity included?
No. An 18% gratuity is added separately unless the written proposal states otherwise.
What is the cancellation or rescheduling policy?
Cancellation and rescheduling terms are provided with the catering proposal or invoice. Available refunds, credits, or rescheduling options depend on how close the request is made to the event and on costs already incurred.
Where do you offer gelato catering?
We provide mobile gelato catering throughout New York City and New Jersey, including corporate office events and celebrations featured in our events gallery. Travel, parking, tolls, venue access, and delivery requirements may affect the proposal.
How do I request a catering proposal?
Complete the form below with your event date, location, estimated guest count, and preferred service time, or email info@catergelato.com.